🇫🇷 Lire en français

Privacy Policy

Last updated: May 2, 2026

This Privacy Policy describes how IPTVSpecials ("we", "us" or "our"), operating at https://iptvspecials.fr, collects, uses and protects your personal information when you use our website and IPTV subscription services.

1. Information We Collect

We may collect the following types of information:

  • Contact information: name, email address, and messaging details (e.g. WhatsApp) provided when you place an order or contact us.
  • Order information: subscription plan chosen, payment confirmation (we do not store full card details).
  • Technical data: IP address, browser type, operating system, pages visited, and time spent on site — collected automatically via server logs and analytics tools.
  • Cookies: we use functional and analytics cookies to improve website performance. You can manage cookie preferences in your browser settings.

2. How We Use Your Information

Your information is used to:

  • Process and deliver your IPTV subscription (credentials, activation).
  • Provide customer support via WhatsApp and email.
  • Send order confirmations and service updates.
  • Improve our website and services through anonymous analytics.
  • Comply with applicable laws and legal obligations.

3. Legal Basis for Processing (GDPR)

We process your personal data under the following legal bases:

  • Contract performance: to fulfill your subscription order.
  • Legitimate interest: to improve our services and prevent fraud.
  • Consent: for optional marketing communications (if opted in).
  • Legal obligation: to comply with applicable regulations.

4. Data Sharing

We do not sell or rent your personal data. We may share data with:

  • Payment processors (e.g. Stripe, PayPal) to complete transactions securely.
  • Hosting providers — our site is hosted by Vercel Inc. (340 Pine Street, Suite 701, San Francisco, CA 94104, USA). See Vercel's Privacy Policy.
  • Legal authorities if required by law.

5. Data Retention

We retain your personal data for as long as necessary to provide the service and comply with legal obligations — typically no longer than 3 years after your last interaction with us. Technical logs are kept for a maximum of 12 months.

6. Your Rights (GDPR)

Under the General Data Protection Regulation (GDPR), you have the right to:

  • Access the personal data we hold about you (Art. 15)
  • Rectify inaccurate data (Art. 16)
  • Request erasure of your data ("right to be forgotten") (Art. 17)
  • Restrict processing of your data (Art. 18)
  • Data portability (Art. 20)
  • Object to processing based on legitimate interests (Art. 21)

To exercise these rights, contact us at: contact@iptvspecials.fr or via our contact page.

7. Cookies

Our website uses cookies to ensure proper functionality and to analyze traffic (via anonymous analytics). Essential cookies cannot be disabled. You can manage or disable non-essential cookies through your browser settings at any time.

8. Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure or destruction. Our site uses HTTPS encryption for all data in transit.

9. International Transfers

Our hosting provider (Vercel) may process data outside the European Economic Area. Such transfers are covered by appropriate safeguards, including Standard Contractual Clauses approved by the European Commission.

10. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent changes. We encourage you to review this policy periodically.

11. Contact Us

For any privacy-related questions or requests, please contact us: